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ISO 9,000 - Quality Management Systems

The ISO 9000 family of standards relates to Quality Management Systems in all types of business. The primary principle of this is that it enables others to see that you take quality seriously and can be trusted to deliver on your promises.

Gaining ISO accreditation can also be seen as an opportunity to improve your business processes and improve your efficency in ways which could directly help your bottom line.

ISO 9000 is divided into 8 sections which are listed below:

  1. Scope
  2. Normative Reference
  3. Terms and definitions (specific to ISO 9001, not specified in ISO 9000)
  4. Quality Management System
  5. Management Responsibility
  6. Resource Management
  7. Product Realization
  8. Measurement, analysis and improvement

Of these sections, numbers 4 to 8 will form the basis of your Quality Management System.

ISO 9000 also defines 8 Quality Management Principles which are listed below:

  1. Customer focus
  2. Leadership
  3. Involvement of people
  4. Process approach
  5. System approach to management
  6. Continual improvement
  7. Factual approach to decision making
  8. Mutually beneficial supplier relationships

These principles can help a business to focus on what is important to staying responsive and well reputed.

So how can Workplace Compliance Solutions help me?

WCS can help you organise and prepare for an ISO accreditation Audit through a Pre-Assesment process.

We can help you organise your documentation and provide templates to assist you in getting your Quality Management System in place, ready to gain your ISO 9000 certification and continue to grow your business.

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